Customer case Fietsparadijs.com

"Without Picqer, I wouldn't have been able to do it"

Fietsparadijs interview

About Fietsparadijs

Fietsparadijs.com is one of the many webshops run by Koen and Sonja. Many of them are bike-related, such as fietstas.com, fietskrat.com, and fietsslot.nl, but they also manage acculaders.nl and sd-kaart.nl within their network of online stores.

For their webshops, they use various software platforms such as Lightspeed eCom and WooCommerce, and also offer products on marketplaces like Bol.com Plaza.

Fietsparadijs has been using Picqer since June 2016. This interview took place in September 2017.

House full of stock

To serve their customers as well as possible, Koen and Sonja wanted to keep as much stock as possible in-house. They started their Fietsparadijs webshops from home, with inventory everywhere—from the living room to the attic. But when even the bedroom was filled with stock, it was time to move into a real warehouse. "We did the packing at the kitchen table."

Wouter shows Roos how he picks orders Wouter shows Roos how he picks orders Wouter shows Roos how he picks orders

Moving and looking for warehouse software

When the entire house was filled with stock, they had to take the next step and move to a warehouse in Beverwijk.

Meanwhile, Koen began searching for warehouse software to ensure they had everything perfectly organized after the move. "In Picqer, we found a comprehensive system to track our stock, manage stock locations, and easily handle purchasing." Sonja adds: "Picqer ensured that after our move, we didn’t send a single package late. Without Picqer, I wouldn’t have been able to achieve that."

Knowing exactly where everything is

"The most important thing we needed from Picqer was inventory management and being able to find product locations," says Sonja. The move went smoothly because they kept the locations up to date in Picqer during the move. "We could easily update the locations in the system when we moved products around. This way, we always knew exactly where each product was, and we could do a proper stock count in one go."

Saving hours every week

Now, a year after the move, they are proud of their warehouse and make use of many more features in Picqer. "Just with purchasing, we save hours every week since we started using Picqer." They also use Picqer Mobile, which allows them to pick batches of orders in the warehouse without paper. In the video, Wouter demonstrates how it works.

Fietsparadijs now runs 24 Lightspeed and WooCommerce webshops, with Picqer keeping the stock levels in sync. "As soon as one webshop sells something, Picqer updates the inventory across all the other webshops." This way, customers always know if a product is in stock and when they can expect it to arrive."

Sonja and Roos at the pick-up counter

Picqer is highly recommended

When we asked Sonja if she would recommend Picqer to other webshops, she was clear: "Yes, absolutely! The Picqer team is a pleasure to work with, and Picqer has saved me a lot of time."