On Wednesday, September 10, 2025, we’re hosting our annual Picqer Meet & Grill. A great opportunity to catch up, meet other entrepreneurs, and enjoy a delicious food together.

This year, we’re heading to a beautiful forest location. We’ll be at De Oranjerie in De Bilt, where the chefs from De Vuurplaats will be cooking for us over open fire.

Due to the summer season, this changelog is arriving a bit later than you're used to from us. But we haven’t been idle. Besides many small improvements, we recently launched Packaging, which was enthusiastically received by many of you.

Packaging

At the packing table, it can be tricky to determine which packaging you need for an order. Will it fit in a box? Is it okay to use an envelope? That uncertainty costs time and often leads to unnecessarily large shipments.

That’s why we recently launched Packaging. This feature makes it easy to quickly choose the right packaging and gives you insight into usage. Many customers are already using this feature. Curious? Check out the announcement and video about Packaging

Other improvements

• Picking batches with many products is now much faster in the app.
• You can now directly pause a picklist in the app when a shipment can’t be created due to an error.
• In the wizard, new locations now always get at least 2 characters in the name, even if you create fewer than 10 locations per level. This helps prevent issues when scaling in the future.
• The comment field now automatically expands. Handy for comments with lots of text or lists, so you can see everything you typed at once.
• Notes on purchase orders now use the same post-it style as customer notes on orders.
• You can now set a webhook for importing an order from a webshop. You can also use the API to query orders and filter returns by fulfilment customer.

Additionally, we've fixed the following issues:

• Shipments with UPS to the United States work again via SendCloud. The 'state' is now properly included when creating the shipment.
• Shipments to Ireland work again via SendCloud. We ensure that the required customs information is always included.
• The stock strategy is once again editable from the product page.
• When creating an order, we now only show warehouses that actually fulfill orders.
• Transfers are no longer unintentionally executed multiple times.
• When linking a location, we always select the correct warehouse.
• You can now send purchase orders again to suppliers with quotation marks in their names.

Zineps is a shipping platform for national and international deliveries. With this integration, you can create Zineps shipping labels directly from Picqer. You can also handle returns and restock inventory in Picqer.

About Zineps

Zineps is an AI-driven shipping platform. Its mission is to make shipping more efficient, transparent, and accessible for online stores. Their innovative platform unifies all shipping processes, from automated labels and rate comparisons to return management and customer support.

What can you do with this Zineps integration?

This integration is especially valuable for online stores with international ambitions and specific shipping and return needs.

At the packing table, it can sometimes be difficult to estimate which packaging you need for an order. Will this fit in this box? Is it okay to send this in an envelope? This uncertainty takes time and often leads to unnecessarily large shipments.

That’s why we’re introducing something new: Packaging. This feature makes it easy to quickly choose the right packaging and gives you insight into usage.

Curious how it works? Watch the video (English subtitles available) or read on:

How it works

After setting up your packaging in Picqer, we automatically calculate the best-fitting packaging for each order. This advice is shown on the picklist, so there’s no more guessing at the packing table.

Want more control? You can also manually advise packaging using Rules. This is ideal for items that always require a letterbox package or for special packaging like tubes or pallets.

Once the order is packed, you select the used packaging during shipment creation. To make this as easy as possible, the advised packaging is preselected, and you can scan the used packaging at any time.

Finally, with one click, you get insight into your packaging usage. This makes it easy to purchase efficiently and charge your fulfilment customers accurately. So Packaging takes the guesswork out of not just the packing table, but also your admin.

Want to know more? Read on in our help center or set up your packaging.

Duxly Omni is a solution that allows you to connect Lightspeed eCom (C-series), Lightspeed Retail (R-Series), or other POS systems with Picqer. With this integration, your stock in Picqer becomes the central source of truth.

About Duxly

Duxly is a Dutch integration specialist. They are a Platinum partner of Lightspeed and also work across many other platforms. Duxly develops pragmatic integrations, artificial intelligence (AI) solutions, and business intelligence (BI) dashboards. These tools help improve the efficiency of your business processes.

What can you do with the Duxly Omni integration?

You can use this integration in 2 ways:

1. Duxly first disconnects your standard Lightspeed eCom – Retail bridge, then installs the Picqer app in eCom and sets up a new Retail link via Duxly Omni. This ensures your webshop, POS, and warehouse all share one centralized stock administration in Picqer.
2. Duxly connects your POS system (Lightspeed Retail or another POS system) and Lightspeed eCom to Picqer. This ensures that stock movements in your store are reflected in Picqer in real time.