Changelog

January is already behind us. We hope you’ve recovered from the December rush and that your warehouse is ready for a successful 2025. We’ve got plenty of exciting updates to help you achieve that.

New Receipts

Last week, we announced a new way to process receipts. The new version is more streamlined and faster to use. Products are added directly to your stock, you can distribute them across containers or locations, and you’ll always have a complete history of who received what and when.

On Monday, February 10, everyone will be switched to the new version. Want to switch earlier? You can enable it now at the top of the Receipts page.

Shopify metafields

You can now import additional product information from Shopify, such as the supplier’s name or the product brand. To do this, link the metafield in Shopify to the corresponding product field in Picqer. See this support page for instructions. The fields ‘country of origin,’ ‘HS code,’ and ‘cost price’ are already linked by default. Note: product fields are only imported for new products.

Other improvements

• New: If a rule cannot be executed correctly, it is now logged in the order log, and administrators will receive a notification. This helps you quickly review any orders or picklists that may need attention.
• New: When creating a picklist via the API, you can now prioritize bulk locations.
• Exporting stock for fulfillment customers is now significantly faster.

Furthermore, we have resolved the following issues:

• Return picklists can now be sent internationally using MyParcel.
• The ‘refunded’ payment status in Shopware 6 no longer reverts a cancellation.
• Order number changes from CCV webshops are now recognized.
• You can now enter dates using the keyboard.
• The app no longer creates multiple batches unintentionally.
• Webhooks for pausing and resuming can be registered again via the API.

We hope you’re looking back on a successful 2024, as we certainly do. As January is often a quiet month in e-commerce, and because it feels good to start the year organized, we’ve introduced stock counting. This feature makes it easy to check and correct your stock levels.

Stock counting

With the app, you can easily start a counting session and scan all products location by location. Picqer tells you whether the stock matches or if discrepancies are found. You can use this feature to check a few locations during an hour of downtime or have all your colleagues help to count the entire warehouse from front to back simultaneously.

And you’ve been using it extensively! Since the introduction three weeks ago, you’ve already counted over 130,000 locations! View the stock counting announcement and video.

Other improvements

• New: You can now bulk edit productcodes yourself. Create an Excel file with your old and new product codes and import that list to apply the changes instantly.
• New: We now import pickup location details from Shopware 6 for QLS.
• The replenish advice is now sorted by bulk location order, making it easier to gather products in sequence. Use containers if you want to organize products in the order of their pick locations.
• In the app, you can also link picking containers to a batch after you staterd picking products.
• Hover over the ‘Snoozed’ label to see until when a picklist is snoozed.
• Loading a large batch in the app is now much faster.
• For Sendcloud, we now support over 100 contracts and sender addresses.
• Movements that have already been processed can no longer be deleted, preserving the history.
• Exporting stock as of a specific date can now handle larger datasets.
• Fixed: A picklist will no longer be printed if a rule specifies that it shouldn’t.

We wish you a wonderful New Year’s celebration and a successful 2025!

The final stretch of 2024 has begun. A busy period full of logistical challenges. During these moments, it's even more important that you can rely on Picqer. As every year, we have activated additional servers and optimized several components. We are carefully monitoring performance to ensure Picqer stays fast and reliable.

In the past weeks, we have improved several other things to help you as best as possible during peak season.

Keep your delivery promise with the Warehouse Dashboard

Your delivery promise is everything. That's why it's important to always know how things are going. Are we going to meet the deadline? How productive are we? Is anything left behind? To answer those questions, we introduced the Warehouse Dashboard. This allows you to see how things stand at a glance and maintain control, even during busy periods.

Automatic re-importing of orders

Sometimes, an order cannot be imported into Picqer. For example, when a product code is missing. We now automatically attempt to re-import these orders as soon as we detect changes to the order in the webshop. This reduces hassle and ensures orders don’t remain unprocessed unnecessarily.

Automatic re-importing is enabled for orders from Shopify, Bol, WooCommerce, Magento 2, and soon Lightspeed. It can take up to 15 minutes for an order to be re-imported after being modified in the webshop. When an order fails to import the first time, you will still receive a message in Picqer.

New carriers via MyParcel

It's now possible to ship via DPD, DHL Parcel and UPS through the MyParcel integration. Shipments are supported within the Netherlands and abroad. For Magento 2 orders, pickup locations for all carriers are also imported through the MyParcel integration, including DPD and DHL.

Other improvements

• New: For WooCommerce orders, Innosend pickup points are now supported.
• New: Through the picklist API, it’s now possible to adjust the pick location of a product.
• Fixed: We now attempt to import all variations of a product from WooCommerce, even if the parent product has no product code.
• Fixed: Selecting a batch preset now correctly applies the preset locations.
• Fixed: Within the new Receipts method, you can again see who completed the receipt.
• Fixed: In the mobile app, you can enlarge product images by clicking on them.
• Fixed: Picklists paused by a rule are no longer automatically printed when this setting is used.

Finally

While your warehouse is running at full speed, we’re working on a new way of stock counting. Perfect to get started with once the rush is over. Stay tuned!

Pausing

Earlier this month, we introduced Pausing. Can’t proceed with an order or picklist? Then you pause it. We take the order out of your normal workflow until you or your colleague has solved the problem. Learn more

Other improvements

• When processing a return, we now try to use a bulk location if no pick location is known for a product. This prevents products from being unnecessarily booked to ‘no specific location’.
• When processing multiple returns at once, we now clearly indicate which products you cannot receive because they are inactive. You can easily view and adjust these products to receive them anyway.
• The login and password change pages now work better with browsers and password managers. This makes logging in easier, but just as secure.
• When using two factor authentication, we now ask for a new code on the logged-in device every 4 weeks, instead of weekly.
• You can now choose to make order fields accessible only via the API. This is useful when a field is not relevant for employees but is used to automate processes, for example.
• In the app, we now show an icon for items with a comment in all overviews. Product remarks from the web shop are now also visible on pick lists in the app.
• Fulfillment customers can now adjust the customer’s email address and phone number on an order in the fulfillment portal. Changes are visible in the order log. Fulfillment customers can now also adjust the customs information for a product themselves.
• In the ‘Receipts processed’ report, we now always show the supplier name.
• In the ‘Today’ report, we now sort purchase orders by the number of products received.
• When using the PostNL Magento 2 plugin, we now ensure that all delivery information is available as order fields. You can use these fields with rules to select the correct shipping profile in Picqer, for example.
• When there are issues creating a MyParcel shipment, we now provide more explanation with the error message if available.

In addition, we’ve fixed the following issues:

• When creating an order on the new order page, products were sometimes unintentionally added when changing the quantity. The set template for the customer was also not applied, and the price was not correctly imported when importing products.
• When removing products from a pick list, too many products could be removed.
• In the overview of snoozed pick lists, the same pick list was sometimes shown on multiple pages.
• For certain PostNL shipments to Spain and Portugal with product code 6972, 6350, 6550, or 6942, automatically printing the label caused issues. We’ve solved this by not printing automatically. You can now manually print the PDF label after creating the shipment.

Always insight into the status of your webshops

The proper functioning of your webshops is crucial. If new orders are not processed, work piles up, and customers become dissatisfied. That's why we automatically monitor all your webshops and send a notification in Picqer to administrators whenever an issue is detected.

If you manage many webshops or don't work in Picqer all the time, it can be challenging to keep track of everything. Therefore, we have improved the insight into the status of your webshops in two ways:

1. In the webshop overview, you can now see at a glance whether everything is working well or if there are issues that need to be resolved.
2. The notification that you receive as an administrator when there is an issue with a webshop can now also be received by email. You can easily set this up via your account.

Cancellations from Bol.com

Orders that are fully canceled in Bol.com are now automatically canceled in Picqer. Previously, you had to check this manually and cancel the order yourself. This improvement saves you a lot of time and prevents canceled orders from being shipped.

For partial cancellations, you receive a notification so that you can adjust the products in the order yourself and prevent sending too many products.

Also, if an order has already been partially picked, you will receive a notification to ensure that the order is not wrongly shipped.

Other improvements

• Urgent and old picklists now get priority when creating a batch to prevent them from remaining open for too long.
• We have added a new integration with Cirro.
• For orders imported from Shopify, we now support importing the product name into Picqer.
• We have added a new API endpoint for registering a production of a composition.
• You can search in the order overview based on the customer's email address.
• In the shipments overview and on picklists, you can now see who created the shipment.