Changelog

Pausing

Earlier this month, we introduced Pausing. Can’t proceed with an order or picklist? Then you pause it. We take the order out of your normal workflow until you or your colleague has solved the problem. Learn more

Other improvements

• When processing a return, we now try to use a bulk location if no pick location is known for a product. This prevents products from being unnecessarily booked to ‘no specific location’.
• When processing multiple returns at once, we now clearly indicate which products you cannot receive because they are inactive. You can easily view and adjust these products to receive them anyway.
• The login and password change pages now work better with browsers and password managers. This makes logging in easier, but just as secure.
• When using two factor authentication, we now ask for a new code on the logged-in device every 4 weeks, instead of weekly.
• You can now choose to make order fields accessible only via the API. This is useful when a field is not relevant for employees but is used to automate processes, for example.
• In the app, we now show an icon for items with a comment in all overviews. Product remarks from the web shop are now also visible on pick lists in the app.
• Fulfillment customers can now adjust the customer’s email address and phone number on an order in the fulfillment portal. Changes are visible in the order log. Fulfillment customers can now also adjust the customs information for a product themselves.
• In the ‘Receipts processed’ report, we now always show the supplier name.
• In the ‘Today’ report, we now sort purchase orders by the number of products received.
• When using the PostNL Magento 2 plugin, we now ensure that all delivery information is available as order fields. You can use these fields with rules to select the correct shipping profile in Picqer, for example.
• When there are issues creating a MyParcel shipment, we now provide more explanation with the error message if available.

In addition, we’ve fixed the following issues:

• When creating an order on the new order page, products were sometimes unintentionally added when changing the quantity. The set template for the customer was also not applied, and the price was not correctly imported when importing products.
• When removing products from a pick list, too many products could be removed.
• In the overview of snoozed pick lists, the same pick list was sometimes shown on multiple pages.
• For certain PostNL shipments to Spain and Portugal with product code 6972, 6350, 6550, or 6942, automatically printing the label caused issues. We’ve solved this by not printing automatically. You can now manually print the PDF label after creating the shipment.

Always insight into the status of your webshops

The proper functioning of your webshops is crucial. If new orders are not processed, work piles up, and customers become dissatisfied. That's why we automatically monitor all your webshops and send a notification in Picqer to administrators whenever an issue is detected.

If you manage many webshops or don't work in Picqer all the time, it can be challenging to keep track of everything. Therefore, we have improved the insight into the status of your webshops in two ways:

1. In the webshop overview, you can now see at a glance whether everything is working well or if there are issues that need to be resolved.
2. The notification that you receive as an administrator when there is an issue with a webshop can now also be received by email. You can easily set this up via your account.

Cancellations from Bol.com

Orders that are fully canceled in Bol.com are now automatically canceled in Picqer. Previously, you had to check this manually and cancel the order yourself. This improvement saves you a lot of time and prevents canceled orders from being shipped.

For partial cancellations, you receive a notification so that you can adjust the products in the order yourself and prevent sending too many products.

Also, if an order has already been partially picked, you will receive a notification to ensure that the order is not wrongly shipped.

Other improvements

• Urgent and old picklists now get priority when creating a batch to prevent them from remaining open for too long.
• We have added a new integration with Cirro.
• For orders imported from Shopify, we now support importing the product name into Picqer.
• We have added a new API endpoint for registering a production of a composition.
• You can search in the order overview based on the customer's email address.
• In the shipments overview and on picklists, you can now see who created the shipment.

Process orders with the same product in bulk

In certain situations, you suddenly receive a large number of orders for the same product. For example, with a pre-order product that can now be delivered, backorders that are available again, or a successful promotion.

You can efficiently process these orders by bundling them into a singles batch. This way, you collect all the products from your warehouse in one go and then process them order by order at the packing table.

But it can be even faster. Now, all picklists from a singles batch, with the same product and the same quantity, can be processed at once. With one click, Picqer processes all picklists, and the shipping labels are printed. This saves you many mouse clicks and time. Since you're only processing orders with the same number of items, you put the correct number of products in each package and attach a shipping label. This also makes packing and shipping quick and easy.

Bulk processing is only available on the new batch pages. Not using these yet? Enable it via Experimental Features.

For more inspiration on bulk processing of products, check out this detailed blog post.

Print labels locations at once

When printing labels for underlying locations, you can now choose to print the labels of all underlying end locations. This prints the labels of the locations at the deepest level.

For example, with one click, you can print labels from all end locations of an entire aisle. This can be useful if you forgot to print the labels while creating the locations in the wizard or if you want to start using location labels later.

Other improvements

• Setting up and managing exclusive locations is much easier, as you can now make locations ‘exclusive’ via location import, the wizard, and the API.
• You can set a preferred warehouse per fulfillment customer. We now also use this warehouse for returns, purchase orders, and receipts. This prevents stock from being registered in the wrong warehouse.
• You can view all movements of a product in the movement history on the new product page.
• You can view the stock history of a location or container through the detail page of that location and container.
• During picking in the app, you can now see which products are part of a composition with the help of a 'Component' label. This is useful if you want to assemble the products during picking.
• We have updated the display of purchase orders. Information is now shown separately in different 'cards', making it easier to intuitively find the correct details.
• We added a new API endpoint for shipments. With this endpoint, you can retrieve information about a specific shipment or all shipments.
• When importing products into an order, it no longer matters whether the quantity is specified as a numeric or textual value in the Excel file.
• The @ button to mention someone in a comment now works again after you have already typed something in the comment field.
• We now also include the via_portal attribute in the API response of an order.

Renewed order page

We have updated the design of the order page. In the new layout, products are grouped by status. This way, you can see at a glance what still needs to be purchased, what you expect to receive (and when), and what is already available or shipped. This allows you to quickly answer the customer question: "When can I expect my order?" Editing draft orders can now also be done directly on the page itself.

You can try the new design through Experimental Features, or by clicking "Try the new design" at the bottom of the order page.

Customizing the fulfillment portal

As a fulfillment company, you can now add your own text at the top of the dashboard in the fulfillment portal. This makes it easier to communicate with your customers. Use the text to share general information such as contact details and opening hours, or important updates like disruptions and other news. You can also add your own link to the menu in the portal, for example, directing customers to your website or customer service. Read all about it in this help article.

Other improvements

• The sounds during scanning are now even clearer and more reliable.
• The pages for creating batches and managing batch presets are now more organized. Recommended read: Create batches faster with presets
• When a fulfillment customer is mentioned via the app, these comments are now visible by default in the fulfillment portal. Additionally, we now show the open picklists under an order if a comment is placed that is visible to the fulfillment customer.
• In the API for receipts, it is now possible to request all receipts for a purchase order, including receipts linked to multiple purchase orders.
• In the API for products, it is now possible to filter by product type.