Getting started with the Picqer app
The Picqer app lets you work paperless in your warehouse. It is available for iOS and Android.
On this page
Logging in with subdomain
When you log in, enter the first part of the URL you use for Picqer web in the 'subdomain' field. If your URL is 'mystore.picqer.com', you enter 'mystore' here.
What you can do in the app
After logging in you land on your home screen. At the top you see what has been assigned to you, plus two tiles with your picklist statistics. Below that is the menu with everything you can use in the app:
- Picklists: view, pick and complete open picklists.
- Batches: create and pick batches.
- Purchase orders: look up your purchase orders.
- Receipts: register a receipt and book in products.
- Products: look up or scan a product and check its stock and locations.
- Stock counts: count stock on your locations.
- Locations: look up locations, create them and link products to them.
- Containers: view and fill your containers.
- Replenish advice: replenish products from your bulk locations.
- Comments: read and answer comments that mention you.
- Tasks: check off your tasks.
What you see depends on your rights in Picqer. If you have no purchasing rights, for example, 'Purchase orders' and 'Receipts' will not appear in your menu.
At the bottom of the menu you will find 'Help and feedback', where you can ask our support team a question without leaving the app.
Packing station and warehouse
The button with three dots in the top right of the home screen is where you set where you are working:
- Packing station: choose the packing station whose printers you use.
- Warehouse: choose your preferred warehouse. You only see this option if you have more than one warehouse.
Your packing station and warehouse are shown under your name at the top of the screen, so you can always see what you are working with. You also log out from the same button.
Batches overview
On the batches page, you will find all open batches. For each batch, you can see how many products it contains and whether it is a singles batch or not. When all products from the batch are collected, the word 'To collect' turns into a green 'Collected'.
Create a batch
To create a new batch, click the plus sign at the top. An overview of presets to create batches will appear.
You will see how many picklists match each preset. Then create a batch by clicking on the desired preset.
If you haven't created any presets yet, go to 'Create batch' and click on 'Manage presets' in Picqer web to create them.
Processing a singles batch
Click on the singles batch to process it.
Click 'Start', scan the relevant product, or click on the product in your screen.
In all cases, the product detail screen will open. Here you will find the location, product code, supplier product code, and the product's barcode(s). You can also enlarge the product image if available.
In the product detail screen, you can scan the product or manually adjust the quantity. If you click on 'Pick all', the entire quantity will be picked at once.
When the correct quantity is picked, the 'Next product' button will appear. Continue this process until the entire batch is picked.
You can also skip a product or go back to the previous product by clicking the arrows at the bottom of the screen.
Once you have collected the entire batch, process and ship the picklists via Picqer web.
Processing a regular batch
Click on the batch to process it.
If you haven't already, link the picking containers to your picklists by clicking on 'Link picking containers'.
Click 'Start', scan the relevant product, or click on the product in your screen.
Click on the container numbers next to your products to actually collect them. Once a product is fully collected, Picqer will automatically move to the next product.
When all products are collected, a message will appear stating 'The batch is completely collected'. You can now pack your products per picklist and create a shipment from the app or desktop.
Scanning barcodes with your phone's camera? Read how to use the camera scanner. For an overview of the devices and scanners we support, see supported devices and barcode scanners.
