Change productcode
Product codes can change for several reasons. If the product itself does not change, we recommend to change the product code instead of doing a new import for this product. The history of the 'same' product will be lost when you inactivate old product codes and add new product codes. For example your order and stock history.
How to change product codes
You can easily change product codes (of products that are already in Picqer) by navigating to the product in Picqer. Click on 'Edit product' and adjust the product code. Make sure that you change the product code in your store at the same time. If you don't, the products in Picqer will no longer match the store. This results in incorrect stock levels in the store and 'duplicate' products in Picqer if the product is ordered from the store.
How to bulk update product codes
You can also update product codes in bulk in Picqer. To do this, go to Products > Tools > Bulk update product codes and upload an Excel file with the following structure:
- Column A: Old (current) product codes
- Column B: New product codes
Follow the steps to update product codes in bulk.
Important: If the products you want to update are already being sold in your store, make sure to update the codes simultaneously in Picqer and your store. Follow these steps:
- Deactivate store integration(s) in Picqer
- Update product codes in Picqer
- Update product codes in the store(s)
- Reactivate store integration(s)
If you don’t follow these steps, products may no longer match correctly, which can lead to incorrect stock levels and order issues.
