DHL eCommerce integration

With the DHL eCommerce integration, you create shipping labels in Picqer that are pre-registered with DHL straight away. DHL eCommerce built the integration and also supports it, so you can send any questions to ecommercesales.applicationsupport@dhl.com.

Preparation

The integration works with a Dutch or Belgian DHL eCommerce account. Picqer connects using an API key, which you create in My DHL Portal. Don't have an account yet? Create a free business account.

Log in to My DHL Portal.

Click your username at the top right, then 'Settings'. Open the 'API keys' tab.

DHL Parcel overview API Keys

Click 'Generate new API key', enter 'Picqer' as the description and click 'Create API key'.

API Key creation

You'll now see a UserId and a Key. Keep them at hand, you'll need them in Picqer in a moment.

Connect the shipping provider

In Picqer, go to Settings > Shipping providers > Add new shipping provider > DHL eCommerce, enter the UserId and Key and click 'Save'.

Set up a shipping profile

Once connected, you create a shipping profile. This is where you pick the DHL product, such as a parcel, a mailbox parcel or a pallet, and the extra services that go on the label. You also enter the sender here, which DHL puts on the label.

Each combination of product and services is a separate shipping profile. Add more with 'Add shipping profile' and let a rule pick the right one, for example a mailbox parcel for small orders.

If your customer picks a DHL pickup location in the Netherlands at checkout, Picqer sends the shipment there. This only works if your store passes that choice on. See shipping options per store for which stores do.

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