Support Center

Getting you started and answers to most asked questions

Hardware barcode scanner for Picqer Mobile

To use the Picqer Mobile app optimally, we recommend using a barcode scanner.

A barcode scanner has many advantages, such as:

  1. It works faster than using the camera on the iPhone/iPod touch
  2. Does not need to constantly click the camera button and wait for the camera to load
  3. Operates in dark environments
  4. Uses less battery

The iOS app only works with specific barcode scanners. This is because each scanner requires permission from the manufacturer of the scanner and Apple.

Linea Pro

The app works with the following Linea Pro scanners:

  • Linea Pro 5 Series for iPod touches of the 5th, 6th and 7th generation (124918-0002 & 124918-0007)
  • Linea Pro 7 Series for iPhones 7, 8 en SE (124918-0058)

Honeywell

The app works with the following Honeywell scanners:

  • Honeywell Captuvo SL22 for iPod touch 6 and 7 (SL22-022201-k, SL22-022211-k)
  • Honeywell Captuvo SL42 for iPhone 5 and 5S (SL42-032201-k, SL42-032211-k)
  • Honeywell Captuvo SL42 for iPhone 6 and 6S(SL42-055301-k, SL42-065301-k)

If your barcode scanner is not listed here, it will not work with the Picqer iOS app.

Working with the barcode scanner

As soon as you have inserted your iOS device into the barcode scanner it will work immediately, if the battery is sufficiently charged.

If you open a picklist in the app, you can click on the button on the side of the scanner. There will now be a line of red light coming from the front of the scanner. This is the barcode scanner.

Scan a barcode of a product and the app will immediately tell you if you have picked a right or wrong product, by means of a green or a red screen.

You scan the products until you have them all. You can scan about 2-3 products per second.

How can we help?

Are there any questions left? We love to help you.

Please mail your question to support@picqer.com.