New integration: ReturnGO
ReturnGO is a return platform that makes it easy and efficient to manage your entire return process. Its return policy is fully customizable to your needs, allowing you to offer your customers a fitting solution for every scenario. The ReturnGO integration in Picqer helps you receive and process returned products in your warehouse.
About ReturnGO
ReturnGO uses automation and data to let you, as an online retailer, manage returns independently and with ease. Nearly 3,000 stores around the world use the platform. ReturnGO's mission is to make the return process more sustainable and efficient, reducing emissions, material waste and extra costs, while increasing your revenue.
How the integration works
When a return request is approved in ReturnGO and a return label is issued, a return is automatically created in Picqer. From there, the returned products can be received in Picqer. If you add extra details about the returned items in Picqer, this information is instantly synced with ReturnGO. This keeps return data consistent in both systems. Stock levels are automatically updated based on the condition of the returned items.
Connecting ReturnGO to Picqer
First, choose a ReturnGO subscription that fits your needs. Please note that the ‘Premium’ and ‘Pro’ plans are only available for Shopify or Shopify Plus stores. Starting from the ‘Enterprise’ plan, other ecommerce platforms can also be connected.
Next, go to the Returns settings in Picqer and create a new status and reason. Then generate an API key in Picqer and enter it in ReturnGO.
