Audit log

The audit log shows who did something in your account that affects information security, such as running an export or changing a user's rights. As an administrator, it helps you keep track of who can access your data and look into suspected misuse.

What the audit log records

  • Exports: who started or downloaded an export, and with which options.
  • Users: new users and changes to users, such as their name, password, rights and administrator role.
  • Login details: who changed their own username or password in their profile, or turned two-factor authentication on or off.
  • Subscription: when your subscription starts or changes.

A changed order address isn't in the audit log. You'll find it on the order itself.

View the audit log

Go to Settings > Audit log. For each event you see what changed, who did it, when, and from which IP address. Use 'Filters' to search by event, user, API key or date.

Causer

'Causer' shows the user who performed the event. Click the name to open that user's settings.

Older events may show an API key or 'Picqer Support' here instead. Those came in through the Picqer API, from an integration or from our support team. Actions through the API are no longer recorded in the audit log.

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