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Connecting CCV Shop

What does the integration do?

New orders in CCV Shop are imported in real-time into Picqer
Orders you ship from Picqer are automatically marked as shipped in CCV Shop
Stock changes in Picqer are updated in real-time in CCV Shop
Products from CCV Shop are imported into Picqer, including images and current stock levels

Setting up the integration

CCV Shop preparation

Make sure all your products in CCV Shop have a filled-in and unique 'product number'. Picqer and CCV Shop will communicate with each other using this number.

Installing from the App Store

In the maintenance panel of CCV Shop, go to the App Store and click on Picqer in the "Shipping" category.

Click on 'Install'. In the pop-up with 'Start installation', click 'Next' at the bottom.

CCV Shop will now open a pop-up containing Picqer. Note: many browsers block this pop-up. Check the top right of your browser to see if it was blocked and open it manually if necessary.

To connect your webshop to Picqer, enter the subdomain of your Picqer account (the same one you use to log in) and click 'Log in'. If you were not logged in yet, Picqer will first ask for your username and password.

After your webshop is connected, configure the integration in step 2. By default, it is set up so that we only import products and orders, but do not yet send shipments or stock changes to your webshop. This allows you to safely test if everything works.

After clicking 'Save', you will see an overview in step 3 of the main settings and what will happen. Click 'Activate webshop' to activate the integration.

Everything working? Don't forget to enable the settings "Send stock changes" and "Send shipments and update status".

Importing products

Once your store is correctly connected, Picqer will import all products that are not yet in Picqer. Depending on the number of products in your store, this may take a few hours the first time.

If you'd like to import new products into Picqer later, you can choose 'Import products' in the store settings in Picqer. Picqer will then import all products that are not yet in Picqer.

Picqer imports the following attributes for each product:

Product code
Name
Barcode
VAT group
Cost price (VVP)
Price
Weight
Supplier
Linked product fields

When are orders imported?

In the store settings in Picqer, there are 3 options to choose from:

Import all orders (including unpaid orders)
Import all orders that need to be shipped (e.g., paid and cash on delivery orders)
Import only paid orders

If you choose to import only paid orders, the following conditions apply:

If the order has status 'new': the payment status must also be 'paid' in CCV Shop.
If the order has status 'in progress': Picqer will always import this status. Orders paid via methods like 'on account' will not automatically get this status. You must manually change the order status to 'in progress' or the payment status to 'paid' for it to be imported into Picqer.

Note: If you manually edit an order in CCV Shop, it will result in a new order ID. This may cause the same order to appear twice in Picqer. To avoid this: