Connecting CCV Shop

What does the integration do?

New orders in CCV Shop are imported in real-time into Picqer
Orders you ship from Picqer are automatically marked as shipped in CCV Shop
Stock changes in Picqer are updated in real-time in CCV Shop
Products from CCV Shop are imported into Picqer, including images and current stock levels

Setting up the integration

CCV Shop preparation

Make sure all your products in CCV Shop have a filled-in and unique 'product number'. Picqer and CCV Shop will communicate with each other using this number.

Installing from the App Store

Go to the CCV Shop admin panel, navigate to the App Store, and click on Picqer in the "Wholesale / dropshipping / fulfillment" category.

Click 'Install'

In the pop-up with 'Start installation', click 'Next' at the bottom.

Note: CCV Shop will now open a pop-up with Picqer, but many browsers block these pop-ups. Check the top-right of your browser to see if the pop-up is blocked, and manually open it from there.

In the Picqer screen, enter the subdomain of your Picqer account (the same as where you log in)

Optional: If you're not logged in yet, Picqer will now ask for your username and password.

All set! Your webshop is now connected.

Test Mode

By default, your webshop is connected in test mode: products and orders will be imported into Picqer, but we will not send shipping notifications or stock updates back to the webshop.

This allows you to safely test whether everything works as expected.

If everything works as expected, you can change the options "Send stock changes to webshop" and "Send shipments to the webshop" to "Yes" in Picqer.

Importing products

Once your webshop is correctly connected, Picqer will import all products that are not yet in Picqer. Depending on the number of products in your webshop, this may take a few hours the first time.

If you'd like to import new products into Picqer later, you can choose 'Import products' in the webshop settings in Picqer. Picqer will then import all products that are not yet in Picqer.

Picqer imports the following attributes for each product:

Product code
Name
Barcode
VAT group
Cost price (VVP)
Price
Weight
Supplier
Supplier product code
VAT group

When are orders imported?

In the webshop connection settings in Picqer, there are 3 options to choose from:

Import all orders (including unpaid orders)
Import all orders that need to be shipped (e.g., paid and cash on delivery orders)
Import only paid orders

If you choose to import only paid orders, the following conditions apply:

If the order has status 'new': the payment status must also be 'paid' in CCV Shop.
If the order has status 'in progress': Picqer will always import this status. Orders paid via methods like 'on account' will not automatically get this status. You must manually change the order status to 'in progress' or the payment status to 'paid' for it to be imported into Picqer.

Note: If you manually edit an order in CCV Shop, it will result in a new order ID. This may cause the same order to appear twice in Picqer. To avoid this: