We hope you’re looking back on a successful 2024, as we certainly do. As January is often a quiet month in e-commerce, and because it feels good to start the year organized, we’ve introduced stock counting. This feature makes it easy to check and correct your stock levels.

Stock counting

With the app, you can easily start a counting session and scan all products location by location. Picqer tells you whether the stock matches or if discrepancies are found. You can use this feature to check a few locations during an hour of downtime or have all your colleagues help to count the entire warehouse from front to back simultaneously.

And you’ve been using it extensively! Since the introduction three weeks ago, you’ve already counted over 130,000 locations! View the stock counting announcement and video.

Other improvements

• New: You can now bulk edit productcodes yourself. Create an Excel file with your old and new product codes and import that list to apply the changes instantly.
• New: We now import pickup location details from Shopware 6 for QLS.
• The replenish advice is now sorted by bulk location order, making it easier to gather products in sequence. Use containers if you want to organize products in the order of their pick locations.
• In the app, you can also link picking containers to a batch after you staterd picking products.
• Hover over the ‘Snoozed’ label to see until when a picklist is snoozed.
• Loading a large batch in the app is now much faster.
• For Sendcloud, we now support over 100 contracts and sender addresses.
• Movements that have already been processed can no longer be deleted, preserving the history.
• Exporting stock as of a specific date can now handle larger datasets.
• Fixed: A picklist will no longer be printed if a rule specifies that it shouldn’t.

We wish you a wonderful New Year’s celebration and a successful 2025!

Your webshop has taken off and become a success. It’s great that orders are pouring in, but your workspace has now turned into a storage area. It’s time for more space. It’s time for your first warehouse.

But where do you start? Setting up a warehouse involves many things to consider. We’re here to guide you. Drawing from years of experience helping e-commerce businesses with their warehouses, we’ve compiled 9 tips to get you started. If you already have a warehouse, these tips can help you optimize your current setup even further.

Ever tried picking an order only to find the product isn’t where it should be? It happens even in the best-run warehouses. Products get misplaced, damaged, or end up in the wrong spot. The result? A disappointed customer who was promised an item was in stock. Frustrating, right?

That's why we're excited to introduce Stock counting. It's more than just a bookkeeping tool - regular stock counts help you catch errors before they become a problem.

How it works

Stock can be counted using our Picqer App or via the browser. The only requirement is that your stock is location-based.

Starting a count is simple: scan a location and count everything you see there – even products that shouldn’t be there. You can either scan products or enter quantities manually. Once you’re done, you’ll instantly see if the numbers match up. After confirming any discrepancies, stock levels are automatically corrected, ensuring you can always meet your promises.

Repeat these steps for other locations. When you’re done counting, complete the stock count. Corrections can be exported for processing in your bookkeeping.

To-dos

If you need to count lots of locations, you can add them as to-dos – perfect for counting entire zones or aisles. This ensures nothing gets missed. To-dos are also handy when you can’t scan locations directly.

For added accuracy, you can run a correction round after your initial count, focusing only on locations where errors were found during the last stock count.

Want to learn more about Stock counting? You can read all about it in our help center.

Meet our new colleagues Job and Sander! They would like to introduce themselves:

Job van Stiphout

Hi, I'm Job, and I’ve been working at Picqer since October. Together with the product team, I work every day to make our software even better. My focus is mainly on the more visible aspects of our software, ensuring it is smooth to use while also being built on a solid technical foundation.

I live in Gouda, but I’d love to move to the more forested area of Veluwe. If I’m not careful, I could end up programming all weekend long, but I also enjoy spending time in nature, listening to music, and doing DIY projects.

What excites me about working at Picqer is that through automation, I can make other people's work easier and more enjoyable. I also greatly value the freedom and autonomy that Picqer offers to do my work in a way and from a place that suits me. I enjoy finding the simplest solution to complex problems, which is also part of Picqer’s DNA. This is how I contribute to making the best warehouse software for your online store!

Sander van Heijnsbergen

Hi! My name is Sander, and I’ve been working in Picqer’s support team since October. I live in Eindhoven with my wife, dog, and cat. I often go for walks in the woods or work on home improvement projects, but I also enjoy spending weekends socializing. I like going out for dinner, having a beer, or playing board games with friends.

I have been working in various customer-facing roles for a while now. In 2012, my wife and I started a concept store. We began small in the Urban Shopper in Strijp-S in Eindhoven, and after a year, we opened a store in the center of Den Bosch. It was a very enjoyable yet busy time, during which I learned a lot about all aspects of retail. The customer interaction was especially energizing! I then continued in e-commerce with Mijnwebwinkel, where I held various customer-focused roles and also shaped the Customer Success function.

I find that both in my work and personal life, I gain a lot of energy from interacting with people. I enjoy offering a helping hand or brainstorming to achieve goals or help someone overcome obstacles. At the same time, I also learn from the people I interact with, a win-win situation!

The positive work atmosphere, customer-oriented mindset, and core values at Picqer align perfectly with me. This is why I chose to work at Picqer. I’m happy to contribute to helping our customers successfully implement the software within this wonderful company.

The final stretch of 2024 has begun. A busy period full of logistical challenges. During these moments, it's even more important that you can rely on Picqer. As every year, we have activated additional servers and optimized several components. We are carefully monitoring performance to ensure Picqer stays fast and reliable.

In the past weeks, we have improved several other things to help you as best as possible during peak season.

Keep your delivery promise with the Warehouse Dashboard

Your delivery promise is everything. That's why it's important to always know how things are going. Are we going to meet the deadline? How productive are we? Is anything left behind? To answer those questions, we introduced the Warehouse Dashboard. This allows you to see how things stand at a glance and maintain control, even during busy periods.

Automatic re-importing of orders

Sometimes, an order cannot be imported into Picqer. For example, when a product code is missing. We now automatically attempt to re-import these orders as soon as we detect changes to the order in the webshop. This reduces hassle and ensures orders don’t remain unprocessed unnecessarily.

Automatic re-importing is enabled for orders from Shopify, Bol, WooCommerce, Magento 2, and soon Lightspeed. It can take up to 15 minutes for an order to be re-imported after being modified in the webshop. When an order fails to import the first time, you will still receive a message in Picqer.

New carriers via MyParcel

It's now possible to ship via DPD, DHL Parcel and UPS through the MyParcel integration. Shipments are supported within the Netherlands and abroad. For Magento 2 orders, pickup locations for all carriers are also imported through the MyParcel integration, including DPD and DHL.

Other improvements

• New: For WooCommerce orders, Innosend pickup points are now supported.
• New: Through the picklist API, it’s now possible to adjust the pick location of a product.
• Fixed: We now attempt to import all variations of a product from WooCommerce, even if the parent product has no product code.
• Fixed: Selecting a batch preset now correctly applies the preset locations.
• Fixed: Within the new Receipts method, you can again see who completed the receipt.
• Fixed: In the mobile app, you can enlarge product images by clicking on them.
• Fixed: Picklists paused by a rule are no longer automatically printed when this setting is used.

Finally

While your warehouse is running at full speed, we’re working on a new way of stock counting. Perfect to get started with once the rush is over. Stay tuned!