Picqer subscription

Our subscriptions are based on the number of orders you process in Picqer each month. Each subscription includes a fixed number of orders. Do you receive more orders than included in your subscription? Then you'll pay a small fee for each additional order.

Your current subscription

As an administrator, you can view the details of your subscription within Picqer at Settings > Subscription.

Upgrade and downgrade yourself

As an administrator, you can upgrade or downgrade your subscription yourself. An upgrade takes effect immediately and applies to the current period. A downgrade or cancellation takes effect on the first day of the new subscription period.

All administrators will receive a confirmation of the changes via email.

Automatic upgrades and downgrades

Typical Picqer: if at the end of the month it turns out that a higher or lower subscription would have been cheaper, we will automatically adjust your subscription retrospectively. Does your order flow fluctuate often? We ensure you always have the right subscription. Essentially, you don't need to change your subscription yourself.

Billing

You pay for your subscription via direct debit or credit card. We send our invoice monthly by email.

Here’s how to adjust your details:

• You can find invoices at Your Subscription > Invoices
• You can change your payment method at Payment Method
• You can change the email address where you receive your monthly invoice under your Company Information

Canceling

You can cancel your subscription at any time with effect from the next period. Read more about canceling your Picqer subscription.