Snoozing Vvb orders

You can't always ship Shipping via bol (Vvb) orders right away. Bol tells you per order when you may hand the shipment over to the carrier, and Picqer automatically snoozes picklists with a Vvb shipment until then, so you never hand them over too early.

Until when Picqer snoozes

By default, Picqer snoozes every picklist with a Vvb shipment until the handover time bol specifies per order, even if the customer selected a preferred delivery date. As a result, a picklist may be snoozed until a different time than you would expect based on the delivery date. You can also limit snoozing to orders with a preferred delivery date, see Which picklists Picqer snoozes.

By default, the snooze lasts until 00:00 (midnight) on the day you're allowed to hand over the shipment. You can move this time earlier in your store settings with the option 'Time-shift VVB midnight release'.

Budbee, DHL-SD and Ampère are exceptions. These carriers are always unsnoozed at 12:00 (Budbee) and 15:00 (DHL-SD and Ampère) on the day before delivery.

Which picklists Picqer snoozes

You set this in the store settings of the bol integration, under 'Orders' and 'Advanced'. For 'Delay picking of VVB orders until earliest handover time', choose:

• For all VVB orders (recommended): Picqer snoozes every picklist with a Vvb shipment until the allowed handover time. This is the default.
• Only when consumer selected a specific delivery date: Picqer only snoozes picklists where the customer specified a preferred delivery date. For orders without a preferred delivery date, the handover time with the carrier is not taken into account.

The second option gives you more flexibility in the picking process, so you can pick orders a day earlier, for example. However, if these orders are handed over too early, bol may issue a warning.

Snoozing and rules

The snooze for Vvb happens before rules are applied. You can adjust the snooze time until picklists are unsnoozed by using rules.

However, we recommend not doing this and relying on the time Picqer selects to unsnooze the picklist, as the allowed drop-off times from bol can change.