Changelog

Always insight into the status of your webshops

The proper functioning of your webshops is crucial. If new orders are not processed, work piles up, and customers become dissatisfied. That's why we automatically monitor all your webshops and send a notification in Picqer to administrators whenever an issue is detected.

If you manage many webshops or don't work in Picqer all the time, it can be challenging to keep track of everything. Therefore, we have improved the insight into the status of your webshops in two ways:

1. In the webshop overview, you can now see at a glance whether everything is working well or if there are issues that need to be resolved.
2. The notification that you receive as an administrator when there is an issue with a webshop can now also be received by email. You can easily set this up via your account.

Cancellations from Bol.com

Orders that are fully canceled in Bol.com are now automatically canceled in Picqer. Previously, you had to check this manually and cancel the order yourself. This improvement saves you a lot of time and prevents canceled orders from being shipped.

For partial cancellations, you receive a notification so that you can adjust the products in the order yourself and prevent sending too many products.

Also, if an order has already been partially picked, you will receive a notification to ensure that the order is not wrongly shipped.

Other improvements

• Urgent and old picklists now get priority when creating a batch to prevent them from remaining open for too long.
• We have added a new integration with Cirro.
• For orders imported from Shopify, we now support importing the product name into Picqer.
• We have added a new API endpoint for registering a production of a composition.
• You can search in the order overview based on the customer's email address.
• In the shipments overview and on picklists, you can now see who created the shipment.

Process orders with the same product in bulk

In certain situations, you suddenly receive a large number of orders for the same product. For example, with a pre-order product that can now be delivered, backorders that are available again, or a successful promotion.

You can efficiently process these orders by bundling them into a singles batch. This way, you collect all the products from your warehouse in one go and then process them order by order at the packing table.

But it can be even faster. Now, all picklists from a singles batch, with the same product and the same quantity, can be processed at once. With one click, Picqer processes all picklists, and the shipping labels are printed. This saves you many mouse clicks and time. Since you're only processing orders with the same number of items, you put the correct number of products in each package and attach a shipping label. This also makes packing and shipping quick and easy.

Bulk processing is only available on the new batch pages. Not using these yet? Enable it via Experimental Features.

For more inspiration on bulk processing of products, check out this detailed blog post.

Print labels locations at once

When printing labels for underlying locations, you can now choose to print the labels of all underlying end locations. This prints the labels of the locations at the deepest level.

For example, with one click, you can print labels from all end locations of an entire aisle. This can be useful if you forgot to print the labels while creating the locations in the wizard or if you want to start using location labels later.

Other improvements

• Setting up and managing exclusive locations is much easier, as you can now make locations ‘exclusive’ via location import, the wizard, and the API.
• You can set a preferred warehouse per fulfillment customer. We now also use this warehouse for returns, purchase orders, and receipts. This prevents stock from being registered in the wrong warehouse.
• You can view all movements of a product in the movement history on the new product page.
• You can view the stock history of a location or container through the detail page of that location and container.
• During picking in the app, you can now see which products are part of a composition with the help of a 'Component' label. This is useful if you want to assemble the products during picking.
• We have updated the display of purchase orders. Information is now shown separately in different 'cards', making it easier to intuitively find the correct details.
• We added a new API endpoint for shipments. With this endpoint, you can retrieve information about a specific shipment or all shipments.
• When importing products into an order, it no longer matters whether the quantity is specified as a numeric or textual value in the Excel file.
• The @ button to mention someone in a comment now works again after you have already typed something in the comment field.
• We now also include the via_portal attribute in the API response of an order.

Renewed order page

We have updated the design of the order page. In the new layout, products are grouped by status. This way, you can see at a glance what still needs to be purchased, what you expect to receive (and when), and what is already available or shipped. This allows you to quickly answer the customer question: "When can I expect my order?" Editing draft orders can now also be done directly on the page itself.

You can try the new design through Experimental Features, or by clicking "Try the new design" at the bottom of the order page.

Customizing the fulfillment portal

As a fulfillment company, you can now add your own text at the top of the dashboard in the fulfillment portal. This makes it easier to communicate with your customers. Use the text to share general information such as contact details and opening hours, or important updates like disruptions and other news. You can also add your own link to the menu in the portal, for example, directing customers to your website or customer service. Read all about it in this help article.

Other improvements

• The sounds during scanning are now even clearer and more reliable.
• The pages for creating batches and managing batch presets are now more organized. Recommended read: Create batches faster with presets
• When a fulfillment customer is mentioned via the app, these comments are now visible by default in the fulfillment portal. Additionally, we now show the open picklists under an order if a comment is placed that is visible to the fulfillment customer.
• In the API for receipts, it is now possible to request all receipts for a purchase order, including receipts linked to multiple purchase orders.
• In the API for products, it is now possible to filter by product type.

Link individual picklists to picking containers

Some pick lists can’t be processed in a batch—or maybe you're not using batches at all (yet). To ensure you know exactly which products belong to which pick list at the packing table, you’ve likely been printing all pick lists. But that’s no longer necessary.

You can now link an individual pick list to a picking container. When you scan the picking container, the linked pick list appears on the screen. This allows you to work paperlessly even when handling individual pick lists.

Improved return process for fulfillment customers

Fulfillment customers can now mark returns as completed in the portal. This is useful for tracking which returns still need action—for example, for issuing refunds after you've processed the return in the warehouse. Only fulfillment customers can mark returns as completed, and this is independent of any status you assign.

Fulfillment customers can also now choose to receive a notification when you process a return in the warehouse.

Other improvements

• We now support VAT rates with decimals. In some countries—like Switzerland, France, Ireland, Italy, and Slovenia—VAT rates include decimal points. You can now enter these correctly in Picqer.
• We’ve added support for sending small parcels to pickup points via MyParcel.
• When you have multiple VAT groups with the same rate, Picqer now correctly handles this during product import. The correct VAT group is always applied.
• We fixed a performance issue in the Android app—pages where you can leave comments now load much faster, even with a large number of users.
• Picqer now supports Shopware version 6.6.
• We’ve added a new integration with ReturnGo.
• In the mobile app, we now show the alias of a pick list when it's part of a batch. This helps verify more quickly if the container still matches the correct alias.
• We’ve introduced a new way to integrate your own shipping carriers. Learn all about it in our help article.

This changelog covers updates to the app navigation, API improvements, and several other changes from the past few weeks to help you work more efficiently.

Easier navigation in the app

While picking or restocking, you often want to look up a product. Maybe an item is in the wrong place and needs to be moved, or you need to free up space for something new. After that, you want to continue with your picklist, batch or receiving task.

We’ve made that easier by displaying the navigation bar at the bottom of every detail page, not just on overview pages. This lets you quickly switch between a picklist, batch or receipt and a product, then back again. The app remembers where you left off, so you won’t need to search for your picklist, batch or receipt again.

You can now also return to the picklist overview directly from any picklist using the navigation bar. This is useful when you've scanned multiple picklists and want to jump back to the overview with one tap.

API improvements

Retrieve multiple specific products in one request

With the new idproducts filter on the products endpoint, you can now retrieve multiple specific products in one API request. This is more efficient and faster than sending separate requests.

Retrieve nested product compositions

Our API endpoint for retrieving product parts now supports fetching nested compositions. Use the parameter nested=true to retrieve all parts of a composition and its sub-compositions in one go. Example: /api/v1/products/1/parts?nested=true.

Integration improvements

• WooCommerce: We now import ParcelPro pickup locations on orders.
• Lightspeed: We now import Sendcloud pickup locations on orders.
• Shopware 6: We now support the official PostNL plugin. This includes pickup location selection, delayed shipping and evening delivery when importing orders from Shopware 6.

Other improvements

• When creating a singles batch, we prioritize products that appear on 3 or more picklists. This results in batches with more repeated products, which makes picking more efficient.
• If you've created multiple shipments for a single picklist, all of them can now be included in the shipping notification to the customer. This helps prevent customer service questions about split shipments. Learn more in our help article.
• On the new container history page, you can now see when and which products were linked or unlinked.
• For numeric conditions in rules (like product quantity), you can now use "equals" as a condition.
• On the updated singles batch page, you can now reassign the responsible person.
• When calculating the value for insured shipments with PostNL or MyParcel, we now use the purchase price instead of the selling price to avoid unnecessary insurance costs. If the purchase price is empty (€0.00), the selling price is used instead.
• For shipments containing a virtual product composition, we now calculate the insured amount based on the composition value only, not the individual parts. If the composition’s purchase price is €0.00, we fall back to the selling price.
• If you cancel a batch before any items have been picked, it will now be marked as "Cancelled" rather than "Complete."
• Cancelled orders in Picqer that are partially refunded in Shopify will no longer be reopened in Picqer.