Connect Sendcloud
With Sendcloud you can send packages via various carriers. Use your own contract, or Sendcloud's bulk pricing.
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Features
With the integration between Picqer and Sendcloud, you can:
- Send regular packages to business and home addresses within Europe with all the carriers supported by Sendcloud
- Process service point shipments (pickup points) using the Sendcloud plugin for Magento, Lightspeed, Shopware 5, and WooCommerce within Europe
- Ship multiple parcels at once for shipments without customs requirements, depending on the selected shipping product
Preparation
If you're not yet a Sendcloud customer, contact Sendcloud and let them know you want to use Sendcloud with Picqer.
Create Sendcloud API key
Create a new integration through the Sendcloud panel
Enter Picqer as the name and click 'Save'.
If the API key was created successfully, you will now see a 'Public Key' and a 'Secret Key'. You will need these in Picqer.
Connect shipping provider
Log in to Picqer and go to Add Sendcloud as an integration
Enter the 'Public Key' from Sendcloud in the 'SendCloud Public key' field.
Enter the 'Secret Key' from Sendcloud in the 'SendCloud Secret key' field.
Click 'Save'.
You have now connected Picqer with Sendcloud.
Add shipping profiles
Now, add shipping profiles with the desired combinations of settings to this connection. To add extra shipping profiles, click 'Add shipping profile' in the top right in Picqer and repeat the steps.
In the next step, you create your first shipping profile. Enter a 'Name', choose the shipping method under 'Shipping method' and click 'Save'.
This list of shipping methods includes all the methods enabled in your Sendcloud account. Missing a method? Contact Sendcloud to add extra methods.
Don’t see any methods? This is probably because there are too many methods enabled in Sendcloud. Ask Sendcloud to disable unused methods.
With 'Include parcel items' you choose whether Picqer passes the products in the shipment on to Sendcloud. By default this is set to 'Only when required for customs': Picqer then only passes on the products when customs needs them. Using Sendcloud's return portal? It retrieves the products from the original shipment. Choose 'Always', so your customers can select in the portal which products they're returning. With 'Always' you can't create a shipment with multiple parcels.
Create a shipment
After connecting a new shipping provider, we recommend placing a test order with the new shipping method in your store. Process this order in Picqer, including printing the shipping label. This way you can ensure that all settings are correct. In the article How to Create a Shipment in Picqer? you can read more about this topic.
If you've added multiple shipping profiles, you can automate the choice between them using rules.
Support
If you have any questions about the integration, contact the Picqer Support team.
