With webhooks in Picqer, you can get push notifications when certain events happen in your Picqer account. With these webhooks, you do not need to poll the API anymore to see if a picklist is closed. You can just 'subscribe' to this event with our webhooks.
New to webhooks?
Receiving and processing webhooks is really simple. To give you a head start as a beginner, view our PHP example of a 4-line script that receives and processes a webhook.
We have a couple of events you can subscribe to. If you need an event we do not support yet, please let us know.
|orders.allocated||Triggered when an order is allocated|
|orders.closed||Triggered when you process an order|
|orders.status_changed||Triggered when the status of an order changes, e.g. from concept to processing or from completed to cancelled|
|orders.completed||Triggered when an order is completed, this is when all products are shipped to the customer|
|orders.notes.created||Triggered when a note is added to an order.|
|picklists.created||Triggered when a picklist is created|
|picklists.closed||Triggered when a picklist is closed|
|picklists.shipments.created||Triggered when a shipment is created on a picklist (can happen 0, 1 or multiple times per picklist)|
|picklists.snoozed||Triggered when a picklist is snoozed|
|picklists.unsnoozed||Triggered when a picklist is unsnoozed, either automatically or manually|
|products.changed||Triggered when a product is added or edited|
|products.free_stock_changed||Triggered when the free stock of a product is changed.This trigger generates a lot of notifications, use with caution.|
|purchase_orders.receipts.created||Triggered when a purchase order receipt is created|
|returns.created||Triggered when a return is created|
|returns.changed||Triggered when a return is edited, products or replacements are added|
|returns.status_changed||Triggered when the status of a return is changed, or when a comment/note is added|
|returns.products_received||Triggered when returned products for a return are received|
When an event is triggered, you get a POST request on the given address. In the POST data we give information about the trigger and all data about the object involved. An example of the request we send you:
We expect you to give a 200 OK status code as a response. We ignore the content you send us. You have a maximum of 10 seconds to process the request, otherwise we also see it as a failure and we will retry.
When we do not get a 200 OK status back from you, we consider the call as failed. We will retry to send the message 15 times in 24 hours. After 15 retries we delete the call from our queues.
Important: If a webhook fails to many times, we inactivate the hook. You can only reactivate the hook by registering a new one with the steps below. So make sure you handle possible errors on your side properly. Perhaps ignore a call and give a 200 state if you cannot process the request after multiple tries.
Registering your hooks
Adding and removing your subscriptions to these events, or 'hooks' as we call them, is only possible via the API. Below you find the documentation for managing your hooks.
For easier debugging, you can see details about recent deliveries for registered webhooks in your Picqer account. Go to Settings > Webhooks to see the webhooks. On the details page you see the recent deliveries Picqer made for this webhook.
|idhook||integer||generated||Unique Picqer reference|
|name||string||required||Your own reference for this hook|
|event||string||required||The event you want subscribe to|
|address||string||required||Your full endpoint for this hook, for example http://www.example.com/triggers/picqer-stock-change|