How does Picqer work?
Signed up for Picqer, but not quite sure how everything works? This article gives you a general overview of how Picqer works.
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Getting started with Picqer
When you open Picqer, you land on the dashboard. In a new Picqer account, the dashboard shows a list of steps to set up Picqer properly, such as connecting your stores and shipping your first order.
The dashboard also shows general figures, like how many orders you processed this week. Picqer shows our latest blog post as well, so you stay up to date on new developments.
Store integration
When you connect your store to Picqer, the store automatically pushes all products and new orders to Picqer. Your warehouse only needs to process the picklists and ship the orders.
Products
When you connect your store to Picqer, we automatically import all your products.
You can also add products manually, or import several products at once with an Excel file.
Orders
Once your store is connected, orders arrive in Picqer as soon as they are paid in the store. You can also create orders manually. Go to 'Orders' and click 'New order' in the top right. Create a new customer for the order or select an existing one. Then add the products.
When you have added all products, click 'Save as concept'. The order is now a concept in Picqer and visible to all users. If the order is correct, click 'Process order'. Picqer then checks whether there is enough stock and creates picklists or backorders.
On the order you can always see its status, such as which products have already shipped and whether there is enough stock to fulfil the backorders.
Picklists
As soon as you process an order with products that are in stock, Picqer creates a picklist.
If you work with paper picklists, you can have them printed right away with automatic printing. You can also work with the Picqer app or from your computer.
You collect the products from your warehouse and take them to the packing table. There you look up the picklist in Picqer, or scan the barcode on the picklist to open it directly. Then you scan all products, and Picqer checks that you have everything.
Now you can create a shipping label straight from Picqer. The shipment is registered with the carrier and the tracking code is sent to your store.
Backorders
Backorders are products you need to order from your supplier, because a customer ordered them and you do not have them in stock. In Picqer you can view backorders in a complete overview, per customer, per product and per order. This shows you what still needs to come in before you can ship an order. Backorders also appear automatically in the purchase advice in Picqer, so you can quickly place a purchase order with your supplier.
Once there is enough stock to fulfil backorders, you turn the backorders into picklists. You do this with the 'Process backorders' button in the top right of the backorders overview.
Shipping providers
You can add shipping providers in Picqer. This lets you create a shipping label for your shipment automatically, so you do not have to retype the shipment details in the carrier's own software. There are integrations with PostNL, Sendcloud, MyParcel and many other carriers. If there is no standard integration, you can build a custom integration.
More
Read about everything Picqer can do in the overview of Picqer.
