April 15, 2020

DHL Parcel integration

From now on you can connect Picqer directly with DHL Parcel. The integration was developed by the DHL team at the beginning of this year and has been successfully used by dozens of customers in recent months.

DHL integration for Picqer

About DHL Parcel

DHL Parcel is the Dutch branch of DHL, the largest parcel carrier in the world. In the Netherlands, DHL has 16 sorting centers, 3,000 service points and 7,000 employees.

Supported products

With the integration you can send letterbox packages and parcels throughout Europe and choose from additional services such as evening delivery, insured shipping and more. European pallet shipments were also added to the integration this week.

With Rules you can automatically choose the right shipping profiles and delivery options based on the content of the order.

Start today

To use the integration you only need your own DHL Parcel contract and an account on My DHL Parcel. Not a DHL customer yet? Then you can register here as a business DHL customer.

Ready to integrate? Follow these steps and you can create DHL labels directly within Picqer.

April 7, 2020

New: PostNL International letterbox packages

Due to changes in international rules, it is mandatory to have a label with barcode on international letterbox packages. To support this, we have added four new PostNL shipping products

PostNL International letterbox packages

International letterbox packages for shipping products

The four new shipping products that we have added for international letterbox packages are:

  • 6440 - International Priority letterbox package (Untracked)
  • 6405 - International Priority Package (Untracked)
  • 6350 - International Priority Package (Tracked)
  • 6906 - International Priority Package Extra (Registered)

How do I use the shipping products?

The shipping products are part of the 'Special products'. This can be set when you create a PostNL parcel service. When adding a shipping profile, the shipping products can be selected. Do you need more help? View our support page (Dutch).

The shipping products do not require additional contractual agreements with PostNL, these are available to all PostNL customers.

March 23, 2020

How we work during the coronavirus

Many measures have been taken to contain the coronavirus. We at Picqer also made adjustments to ensure we can continue working as usual. In this blog we explain how we adapted our working method and what you can expect from us in the coming weeks.

Preparing to work remotely

At Picqer it is already common practice to work asynchronously and regularly from home. For example, our support already worked remotely for at least one day a week.

Two weeks ago we went one step further by switching to remote-first working. Hereby we assumed that everyone worked remotely, even if everyone was in the office. This way we prevented spreading and were prepared to now all work from home.

Remote-first

We use various tools to work remote-first. For example, we use Basecamp for all communication about current projects and video calls with Zoom for meetings. We give Picqer demonstrations by video calling and online screen sharing. Of course fun should not be forgotten, so we created a lounge chat in Slack to replace the chats at the coffee counter.

Working from home

On March 12th it was advised to work from home whenever possible. Prepared with the remote-first policy, many of us went home with their desktop screens under their arm. Until advice is given to resume normal working methods, almost all of us work from home.

Our home offices

Support like you’re used to

Because of our preparation and experience with working from home we remain available as usual. This means that we respond quickly to your emails on weekdays from 9 to 5. We will also continue to develop Picqer and launch new functionalities.

For the time being, we no longer organize meetings such as the Picqer Sessions.

We wish everyone lots of health in the weeks to come!

March 17, 2020

Picqer App 1.16 update

Version 1.16 of the Picqer App is now available in the App Store. We fixed some bugs related to the live updates of receipts and we have something new:

Creating picklist batches

From now on you can create new picklist batches directly in the app. We use the batch presets, so you can create a new batch with the push of a button.

In the app, go to Picklists > Batches > Add. Here you choose which preset you want to use to create a new picklist batch. The batch is created immediately and you can start picking.

You can manage batch presets in the browser on the batch presets page.

You find the Picqer app for iOS in the App Store.

February 18, 2020

New: Use your own domains for emails

All emails from Picqer are sent with notifications@picqerapp.com as sender and with the configured e-mail address as reply-to address. This domain is verified by us to ensure that emails are less likely to be marked as spam.

Configure sender domain

Use your own domain

From now on it is possible to add you own verified domain name in Picqer. Picqer will then send emails with your own domain name as sender. The domain will be verified, so the email is less likely to be marked as spam. Verified domains can be used as a sender for emails in templates.

Verify your own domain

Want to get started right away? Check our support page on verifying sender domain.

Sender domains are available for Picqer subscriptions with a limit on orders.